Matalan Customer Experience Survey At - matalan customer satisfaction survey

The Matalan Customer Satisfaction Survey found at is a web questionnaire designed by Matalan to assist understand their customers better and also the purchasers could provide the required suggestions they think that the corporate could adopt. The survey is going to be anonymous and can take only a couple of minutes of some time. Is it online also so you do not get to worry about going out? The survey is often done at the comfort of your couch. The questions are very simple and supported your last visit to the store. Read all the questions carefully and answer truthfully. They look after your happiness and therefore the pleasant experience of your visit to the store. they need to understand what their average customer wants. they need to know how they can improve in terms of atmosphere, service, and food. Once you give the survey you’ll get a chance to win a gift certificate of $100 at Matalan vouchers.



Matalan is a British design and homeware retailer in Knowsley, Merseyside. It was set up by John Hargreaves in 1985, is as yet possessed by the Hargreaves family. Starting at 2020, the organization utilized over 13,000, and had 230 stores in the United Kingdom, along with 32 establishment stores in Europe, and the Middle East. John Hargreaves opened the first Matalan store in 1985 at Bamber Bridge, close Preston, Lancashire. There were fifty stores by 1995, and in 1997, the organization moved its base camp from Preston to Skelmersdale, additionally in Lancashire. The organization was glided on the London Stock Exchange in 1998, yet taken private again by the Hargreaves family in October 2006.

The central command moved to a reason manufactured site at Knowsley, Merseyside in 2014. The organization won endorsement for this plan in October 2012.


Industry Retail
Founded Preston
Headquarters Knowsley, Liverpool City Region
Key people
John Hargreaves
Products Clothing, Homeware
Revenue £1.1 billion
Owner John Hargreaves & Family



  • The survey was taken by UK Citizens only.
  • The customer should be 18 years aged.
  • They should have access to laptops/mobile with a good internet connection.
  •  Having a receipt of your last visit to Matalan’s is important. because it is a call for participation in the survey.
  • Remember to see the digit code on the receipt.
  • The customer should be able to read and write in English or Spanish.
  • Remember to answer honestly in the least times.
  • Try to be as specific as you’ll be.
  • There should be no employee affiliation
  • There is no prize alternative available.
  • The survey must be completed within 15 days of your last visit to the store.
  • One prize draw per month
  • Prize not transferable


Matalan’s is not responsible for any Lost, Stolen, damaged, incomplete, or technical issues.

The Prize should be claimed in 7 days - matalan customer satisfaction survey



  1. Visit the Matalan Survey entrance at 
  2. Enter the store number situated on your visit receipt and select the date and time imprinted on your visit receipt.
  3. Now, you will be on the criticism page where you need to respond to some straightforward inquiries by a proper choice for each question.
  4. I was happy with my ongoing visit to this Matalan store.
  5. Did a staff part go well beyond to make your experience extraordinary?
  6. How probably would you say you are considering returning to and prescribing this Matalan store to companions, family or associates?
  7. The conduct, reaction, mentality, and welcome by the staff individuals at the store.
  8. Items Availability
  9. Items conditions and quality at the time you got it.
  10. By and large fulfillment and shopping involvement with the store.
  11. How regularly do you visit this Matalan store?
  12. What was the reason for your ongoing visit?
  13. Select your age and sexual orientation.
  14. Now you will be approached to enter your First Name, Last Name, Telephone 0r Contact Number, and Email Address on the off chance that you wished to enter the prize draw. Enter your subtleties accurately.
  15. Once you complete the study, you will get a notice in the consummation that, “Thank you for your criticism. We guarantee to utilize your remarks to assist us with improving our in-store understanding.



  • Matalan Phone Number: 0333-004-4444



The Matalan Customer Satisfaction Survey is a web survey designed by Matalan. They need your valuable feedback for the on-goings of  company. The survey is online you can use on your computer and mobile so it’s very easy and cozy for you. This step by step guide made by us will assist you in every step of the way of the survey. After completing your survey you’ll get a chance to win $100 Matalan vouchers. If you want to read more posts like this, then visit my site





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