White Castle Guest Survey – www.whitecastle.com/survey

The White Castle Guest Survey, found at www.WhiteCastle.com/survey, is an online questionnaire designed by White Castle restaurants that helps measure your satisfaction of products and services. The motive of White Castle behind this survey is to collect information about their customer’s experience at White Castle restaurant. This Survey checks for guest satisfaction and collects feedback about any improvements that could be made to:

  1. White Castle team
  2. Quality of food
  3. Hygeniness of the restaurant
  4. Speed of service
  5. Overall satisfaction of the customer

Taking this Online Survey is simple. All you have to do is go to www.whitecastle.com/survey and answer some Straightforward Questions on the Official Website of White Castle to get a Discount on your next visit to the restaurant.

 

About White Castle:

White Castle is a fast-food chain of restaurants. It is famous because of its small, square burgers, also known as ‘sliders.’ The White Castle is also famous for its pizzas, pasta, wraps, salad, and much more. It has its headquarters in Columbus, Ohio, US.

The White Castle restaurant is also renowned for serving breakfast all day. The chain has its restaurants nationwide. White Castle is a famous slogan, “what you crave.”

 

Eligibility Criteria to participate in White Castle Survey:

  1. The Participant must be 18 years or older to take the survey
  2. The Participant must be a Resident of the United States of America, Puerto Rico, or District of Columbia
  3. The Participant must know either English or Spanish Language
  4. A Receipt from White Castle with a valid Survey ID.

 

How to Participate in the White Castle Survey:

Step 1: Visit the Customer Satisfaction Survey site by White Castle – www.whitecastle.com/survey

Step 2: Select either English or Spanish in which you want to take the survey, based on your preference

Step 3: After selecting the language, you will get a prompt to enter your 6 Digit White Castle Survey ID on your receipt 

Step 4: Once your White Castle Survey code is verified, you will then be taken to the page where you will be asked questions about the Survey. You will be asked to rate situations, your experience with White Castle, whether you like or dislike the food, rate the speed of service, and hygiene of the store.

Step 5: After answering the questionnaire and giving your response to their services, you will have to fill out your personal details, namely, name, gender, address, etc.

Step 6: This is the final step, where you will submit your White Castle Customer Satisfaction Survey by clicking the submit button.

After the successful completion of the questionnaire, you will receive a White castle survey code. Mentioning this code the next time you visit the restaurant will get you a discount.

white-castle-survey

Conclusion:

Customer satisfaction is of utmost priority in every business. A happy customer who’s had a wonderful experience will always come back and bring in more customers. So, to improve customer experience, the companies come up with innovative ways such as this online Survey. The White Castle guest satisfaction survey collects feedback from customers and then, the feedback is used in improving their products and services, which ultimately leads to more customer satisfaction.

 

White Castle Customer service and contact details:

  • 555 West Goodale St, Columbus, OH 43215
  • Phone: 1-800-843-2728

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